Frequently Asked Questions

Do you come to my house?

Yes! We're a 100% mobile service covering Ottawa and surrounding areas.

What vehicles do you service?

We handle all major Canadian brands — from Toyota and Ford to BMW and Tesla.

Can I choose my appointment time?

Absolutely. Use our booking calendar to select your time and service.

Do prices vary by vehicle? 

Some do (like oil changes). We confirm all costs before service begins.

Do you work with aftermarket warranty companies?

Yes, we do! OneFixHarry works directly with most aftermarket warranty providers to help get your repairs approved and covered. If you have an extended warranty, just let us know the provider name and contract number when booking, and we’ll handle the rest—including communication, approvals, and paperwork.